Whimsical Airplane Rug
November 20, 2012
My daughter's theme for her second son's bedroom is airplanes. I ordered the item about 6 weeks prior to her baby shower. Due to a delay of it's arrival I received a wonderful call from a delightful person from Tailwinds letting me know how sorry they were but the rug would not arrive until a week after the baby shower. I completely understood and knew that it would arrive prior to his actual due date. Much to my surprise, the rug arrived the day before the shower with a nice note saying that they did their best for it to be here before the shower. I surprised my daughter by putting it in his bedroom on the floor when she was out shopping. She responded with such a happy loving text message to me. It was a wonderful addition to an already beautiful baby boy's room.
I am rating this product a 5 star for not only excellent workmanship on the rug but for the excellent customer service that I received. Because of the communication to me regarding this product I would still rate it a 5 because of the customer service. Thank you.